Privacy Policy

sVault ("we", "us", "our") is committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 ("DPDP Act") and applicable Indian law.

1. Data we collect

We collect the information you provide when you create an account (name, email, company name), insurance policy data you enter, and documents you upload. We also collect usage logs for security and compliance purposes.

2. How we use your data

We use your data to provide the sVault service: storing and managing your insurance portfolio, sending renewal alerts, and generating AI-powered document search results. We do not sell your data to third parties.

3. Data storage and residency

Your data is stored on Supabase's India-region infrastructure. All data is encrypted at rest (AES-256) and in transit (TLS 1.3).

4. Data retention

We retain your data for as long as your account is active. On account deletion, data is purged within 30 days, except where retention is required by law. Audit logs are retained for 1 year.

5. Your rights (DPDP Act)

You have the right to access, correct, and erase your personal data. To exercise these rights, contact us at privacy@svault.in.

6. Data Fiduciary

RST Global is the Data Fiduciary under the DPDP Act for data processed through the sVault platform. Our Grievance Officer can be reached at privacy@svault.in.

7. Cookies

We use essential session cookies for authentication and optional analytics cookies (Vercel Analytics). You may opt out of analytics cookies at any time.

8. Changes to this policy

We will notify you of material changes by email or in-app notice at least 14 days before they take effect.

For questions, contact us at privacy@svault.in.